Original BeechBand instructions

Welcome to the BeechBand community!

The BeechBand was born from Carl’s personal experience of Parkinson’s, and we hope it can help you too. To get the best out of it, please read through all of these instructions carefully before using the device

Charging the BeechBand

The BeechBand is powered by a rechargeable, non-removable battery inside the case. It is charged via a standard USB-C port, which is located on the side of the case. Before using your BeechBand for the first time, it is essential to charge it fully. Follow these steps to charge your device:

1. If you are wearing it, take off the device.

2. Attach a USB-C charging cable (not supplied) to the charging port on the side of the device.

3. Plug the other end of the cable into a USB power source, e.g. a plug or USB socket.

4. Ensure that the device is switched off whilst charging.

5. Allow the device to charge for 45 minutes. After charging, remove the cable before fitting.

Wearing the BeechBand

The BeechBand can be fitted in the same manner as a wristwatch, and can be worn on either wrist. We suggest that you try each wrist to see which gives you the best results. Adjust the strap so that it fits snugly but not too tight. The device should sit flat on your wrist without causing discomfort.

Turning the BeechBand On and Off

Before turning on the BeechBand, we recommend that you first attach it to your wrist (see above).

Press the On/Off button once on the side of the case. The BeechBand should begin vibrating immediately and will continue until the BeechBand is turned off or until the battery runs out.

To turn it off, press the On/Off button again. The BeechBand should stop vibrating immediately.

⚠ Warning

1. The BeechBand is NOT waterproof, so please keep away from all sources of liquid. Please remove the BeechBand before showering, bathing and swimming. Only clean the BeechBand with a dry cloth.

2. Do not expose the BeechBand to temperatures over 40°C or under -5°C.

3. Do not operate any machinery whilst wearing the BeechBand that would put you or others in danger should the BeechBand stop working mid-use, e.g. if the battery runs out.

4. Do not attempt to charge the BeechBand if you think that water has entered the case.

5. Upon switching off the BeechBand after use, you may experience an instant return of any symptoms that were relieved whilst wearing, and they could even be more pronounced for a short while.

6. Do not disassemble, modify, remanufacture, puncture or damage the device or battery.

7. Do not remove or attempt to remove the non-user-replaceable battery.

Troubleshooting

If you encounter any issues with your BeechBand, follow these troubleshooting steps:

1. If the BeechBand is not turning on or the vibration just stops mid-use, it is likely the battery has run out. Please charge your BeechBand as per these instructions.

2. If your BeechBand vibration changes, for example to a continuous vibration instead of pulses, then it is likely that the battery is about to run out. Please switch off and charge your BeechBand as per these instructions.

3. If after attempting to charge your BeechBand it still does not turn on, then check your USB cable and power source. Try an alternative cable or power source. If it still does not switch on, please contact the BeechBand customer support.

Customer Support

If you need further assistance, contact the BeechBand customer support via the methods below.

Email: support@beechband.com

We hope you enjoy using your BeechBand!

Further Information

For further information on the BeechBand, please visit https://www.beechband.com/

Datasheet

Dimensions (case)	45mm x 50mm x 15mm
Weight (with supplied strap)	38 grams
Battery type	3.7v 380mAh lithium rechargeable
Battery life	3-4 hours of usage
Charger	Use standard USB charger (e.g. computer USB port, phone charger, USB wall socket)
Charging plug	USB-C
Charge time	Approximately 45 minutes
Strap	Silicon, 20mm wide

Changing the Strap

The BeechBand comes with a 20mm-wide silicon strap which should fit most wrists. However, should you wish to, you can change the strap on the BeechBand for one that you purchase independently.

To change the strap, first locate the pin of each side of the strap, on the underneath of the device. Using a small tool or your fingernail, move the pin towards the centre of the strap and then gently pull the strap away from the case. Repeat for the other part of the strap. To install a new strap, please refer to any instructions that come with the new strap.

Please note that BeechBand Ltd does not accept any liability for any issues that occur with the BeechBand when using a strap from a third-party supplier.

What if it doesn't work for me?

We understand that this device may not be suitable for everyone, even among those experiencing similar symptoms. We believe that ongoing research could enhance our understanding of how this device can assist in diagnosing and differentiating between underlying conditions that present similar symptoms. With your support, BeechBand aspires to contribute significantly to this research.

If the device does not alleviate your symptoms, you are welcome to return it within 14 days for a full refund. Alternatively, you might consider sharing the device with someone who could benefit from it, or you may choose to donate it back to BeechBand so that it can be provided to someone in need.

Should you decide to donate the device or request a refund, please send it to BeechBand at:

91 Woolgrove Road, Hitchin, SG4 0AU.

Kindly include a note indicating your preference for donation or refund. If you are seeking a refund, please provide your name, address, email address and, if possible, the original order information to ensure a smooth refund process. Please note that you will be responsible for the costs of shipping the BeechBand back to us.

Thank you for your understanding and support!